How to use Twitter as an effective testimonials tool

Favorites! Use “Add to Favorite” to select any tweet that speaks nicely about your service. Then simply link to your favorites as a basic form of testimonials. Here you can check out ManageWP testimonials which is an automatically generated Twitter page containing tweets we fave’d. Taking the idea step further you can integrate the live tweet feed of favorite tweets on your website. One of the ways of doing is with a simple script like twitter text. Continue reading →

Do NOT fail at customer support

As I use more and more startups, I witness many forgetting the importance of user support, to the extent that it hurts. This post is to promise myself that my startup won’t suck at user support. Startup stage It seems by definition that the smaller company is, the better support they will have. This is mostly true thanks to the fact that in this stage you will usually get support directly from the founders. Continue reading →

My Husband Came with Dishes pt.2

In the last installment we learned of my husband’s satellite television hobby and my 15 year long hatred of the dishes affixed to the side of my house.  Through the observation of a passing dogwalker, my perspective was changed and my husband’s dishes were validated.  The whole experience brought to light just how important it is […] Continue reading →